b q kitchen customer services

B&Q need to understand that Customer Service is not about a "military" or "regimental" attitude but rather about consistently delivering quality service and putting customers at the heart of the service. Service quality also means meeting and exceeding customer's expectations. ... B&Q kitchen Ordered a kitchen in August 2020 and was advised ... The cavalier attitude of B&Q's management with respect to the law and customer safety has been put before the courts on many previous occasions without any effect. It is obvious that B&Q have taken a commercial approach rather than the moral approach with regard to their customer's

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